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To help look after your investment
We're not a company that makes a sale and then leaves you to it. Our customer support and aftercare is there to help you look after your investment and to offer some advice and guidance when you need it.
* Advice and videos on how to look after your investment before and after your product guarantee.
* Detailed diagnostics to help resolve some common, easy to fix problems.
* Call one of our team on 01375 - 842233 if you ever need any help or advice.
Watch our short video to show you how to clean, lubricate and maintain the 10-pin integral lock in your telescopic bollard.
This should be carried out at least once a month.
TOP TIP! If your key begins to get stuck in the lock or is difficult to turn or remove, this indicates the lock is dirty and needs cleaning.
A short video to show you how to use a telescopic bollard that has the 10-pin integral push button top lock.
Our specially formulated lock and maintenance oil designed to lubricate and clean the locks and help maintain the appearance of your bollard or parking post.
You can order spare keys for your telescopic bollard or parking post. Call one of our team on 01375 842223.
For security reasons, we will need some additional information before we we can issue you with duplicate keys.
If you are an existing customer and the worst should happen, like someone damaging or attempting to compromise your bollard, barrier or parking post, our reactive mobile repair service is on hand to try and help solve the issue for you.
* Dedicated team member to deal with all your repair requests.
* Discounted replacement parts and call out rates.
* Call 01375 - 842223 to request a site visit or repair.
Existing customers can also benefit from our discounted servicing rates. On the anniversary of the expiry of your product guarantee, customers can pre-book an annual service call at preferential rates. If you ever need extra keys or anything else, you can call one of our team who will be happy to help.
* Discounted parts and labour rates.
* Call 01375 - 842223 to request a service call or order extra keys.