We're not a company that makes a sale and then leaves you to it. Our customer support and aftercare section is designed to help you look after your investment and to offer some advice and guidance when you need some help. Full details on how to access this information is included within our after sales information pack.
* Access to our customer support page.
* With advice and videos on how to look after your investment before and after your product guarantee.
* Detailed diagnostics to help resolve some common, easy to fix problems.
If you are an existing customer and the worst should happen, like someone damaging or attempting to compromise your bollard, barrier or parking post, our reactive mobile repair service is on hand to try and help solve the issue for you. Full details of this service are included within our after sales information pack.
* Optional annual protection plan to cover the cost of any repairs.
* Dedicated team member to deal with all your repair requests.
* Discounted replacement parts and call out rates.
Existing customers can also benefit from our discounted servicing offer in partnership with some of our preferred manufacturers. On the anniversary of the expiry of your product guarantee, customers can pre-book an annual service call at preferential rates. Full details are included within our after sales information pack.
* Discounted parts and labour rates.
* Premier or basic service plans.
* Choice of service intervals.